Help centre
Questions, answered properly.
Everything customers usually ask before signing up — limits, SSL, migrations, backups and billing. If your question isn’t here, send it over.
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Can’t find what you need?
We’d rather answer a question than have you guess. Email, WhatsApp or use the enquiry form — a real person replies.
Support hours
Mon–Fri, 9am–6pm (UK)
Urgent outages are monitored outside these hours where possible.
cPanel is the industry-standard control panel for managing a hosting account: files, email, databases, domains, SSL and backups. You don’t need to be technical to use it — the common tasks are one click — but it means you’re never dependent on us to change a DNS record or create a mailbox.