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NW
Contact

Talk to a person, not a ticket queue.

Sales question, migration, or something broken at the worst possible moment? Pick whichever channel suits you. We read every message and reply from the UK.

Sales & new accounts

sales@north-west-uk-webhosts.co.uk

Email us →

WhatsAppSoon

Our WhatsApp number is being set up. Email us for now — we reply quickly.

Existing customer?

For account-specific issues, include your domain name and cPanel username so we can look it up straight away. Never send your password by email or WhatsApp.

Response times

Sales & pre-sales
Same working day
Technical support
Usually within a few hours
Migration requests
Scheduled within 1 working day
Office hours
Mon–Fri, 9am–6pm (UK)

Your enquiry is stored securely in our customer database and sent to our team. We never ask for your password by email or chat, and we reply to every message usually within one working day.

Before you write

Have your domain name, the package you’re interested in and a one-line description of the site ready. It saves a round trip.

Migrations

We can migrate from most cPanel hosts with a full backup. If your current host uses a custom panel, tell us and we’ll work out a plan.

Security

We will never ask for your password by email or chat. Payment details are only ever sent through a verified channel during onboarding.